{"id":58186,"date":"2025-11-04T12:34:34","date_gmt":"2025-11-04T05:34:34","guid":{"rendered":"https:\/\/tru-life.com.vn\/?p=58186"},"modified":"2025-12-09T09:08:12","modified_gmt":"2025-12-09T02:08:12","slug":"chinh-sach-doi-tra-hoan-tien-tru-life","status":"publish","type":"post","link":"https:\/\/tru-life.com.vn\/en\/chinh-sach-doi-tra-hoan-tien-tru-life\/","title":{"rendered":"Tru-Life Return &amp; Refund Policy"},"content":{"rendered":"<p>T\u1ea1i Tru-Life, s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng lu\u00f4n \u0111\u01b0\u1ee3c \u0111\u1eb7t l\u00ean h\u00e0ng \u0111\u1ea7u. Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 v\u00e0 ho\u00e0n ti\u1ec1n \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng minh b\u1ea1ch, r\u00f5 r\u00e0ng, nh\u1eb1m \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng khi mua s\u1eafm c\u00e1c s\u1ea3n ph\u1ea9m th\u1ef1c ph\u1ea9m nh\u1eadp kh\u1ea9u ch\u1ea5t l\u01b0\u1ee3ng cao t\u1ea1i Tru-Life.<\/p>\n<h2>1. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m<\/h2>\n<p>Tru-Life ch\u1ea5p nh\u1eadn \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n<ul>\n<li>S\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng, l\u1ed7i k\u1ef9 thu\u1eadt ho\u1eb7c kh\u00f4ng \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n.<\/li>\n<li>S\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u00fang ch\u1ee7ng lo\u1ea1i, m\u1eabu m\u00e3 ho\u1eb7c s\u1ed1 l\u01b0\u1ee3ng theo \u0111\u01a1n h\u00e0ng \u0111\u00e3 x\u00e1c nh\u1eadn.<\/li>\n<li>S\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean tem, nh\u00e3n m\u00e1c, ch\u01b0a qua s\u1eed d\u1ee5ng ho\u1eb7c ch\u1ebf bi\u1ebfn.<\/li>\n<\/ul>\n<p><em><strong>L\u01b0u \u00fd:<\/strong> Tru-Life kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3 cho c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u00e3 qua s\u1eed d\u1ee5ng, qu\u00e1 h\u1ea1n b\u1ea3o qu\u1ea3n, ho\u1eb7c b\u1ecb h\u01b0 h\u1ecfng do l\u1ed7i t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng.<\/em><\/p>\n<h2>2. Th\u1eddi h\u1ea1n \u0111\u1ed5i tr\u1ea3<\/h2>\n<ul>\n<li>Kh\u00e1ch h\u00e0ng c\u1ea7n th\u00f4ng b\u00e1o y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 trong v\u00f2ng 24 gi\u1edd k\u1ec3 t\u1eeb khi nh\u1eadn h\u00e0ng \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m t\u01b0\u01a1i s\u1ed1ng, ho\u1eb7c 03 ng\u00e0y l\u00e0m vi\u1ec7c \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m kh\u00e1c.<\/li>\n<li>Qu\u00e1 th\u1eddi gian quy \u0111\u1ecbnh tr\u00ean, Tru-Life s\u1ebd kh\u00f4ng th\u1ec3 ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3.<\/li>\n<\/ul>\n<h2>3. Quy tr\u00ecnh \u0111\u1ed5i tr\u1ea3 h\u00e0ng<\/h2>\n<ul>\n<li>Li\u00ean h\u1ec7 v\u1edbi Tru-Life qua hotline ho\u1eb7c email \u0111\u1ec3 th\u00f4ng b\u00e1o v\u1ec1 t\u00ecnh tr\u1ea1ng h\u00e0ng h\u00f3a.<\/li>\n<li>Cung c\u1ea5p th\u00f4ng tin \u0111\u01a1n h\u00e0ng v\u00e0 h\u00ecnh \u1ea3nh s\u1ea3n ph\u1ea9m (n\u1ebfu c\u00f3 l\u1ed7i ho\u1eb7c h\u01b0 h\u1ecfng).<\/li>\n<li>Sau khi x\u00e1c minh, Tru-Life s\u1ebd h\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng \u0111\u1ed5i h\u00e0ng ho\u1eb7c ho\u00e0n ti\u1ec1n theo quy \u0111\u1ecbnh.<\/li>\n<li>Chi ph\u00ed v\u1eadn chuy\u1ec3n \u0111\u1ed5i tr\u1ea3 s\u1ebd \u0111\u01b0\u1ee3c Tru-Life chi tr\u1ea3 n\u1ebfu l\u1ed7i thu\u1ed9c v\u1ec1 ch\u00fang t\u00f4i; tr\u01b0\u1eddng h\u1ee3p ng\u01b0\u1ee3c l\u1ea1i, kh\u00e1ch h\u00e0ng s\u1ebd ch\u1ecbu chi ph\u00ed ph\u00e1t sinh.<\/li>\n<\/ul>\n<h2>4. Ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n<\/h2>\n<p>Tru-Life ho\u00e0n ti\u1ec1n trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p:<\/p>\n<ul>\n<li>S\u1ea3n ph\u1ea9m h\u1ebft h\u00e0ng, kh\u00f4ng th\u1ec3 giao \u0111\u00fang theo \u0111\u01a1n.<\/li>\n<li>Kh\u00e1ch h\u00e0ng kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng do l\u1ed7i c\u1ee7a Tru-Life ho\u1eb7c \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n.<\/li>\n<li>\u0110\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c h\u1ee7y h\u1ee3p l\u1ec7 tr\u01b0\u1edbc khi giao.<\/li>\n<li><strong>H\u00ecnh th\u1ee9c ho\u00e0n ti\u1ec1n:<\/strong> chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng ho\u1eb7c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ban \u0111\u1ea7u.<\/li>\n<li><strong>Th\u1eddi gian x\u1eed l\u00fd ho\u00e0n ti\u1ec1n:<\/strong> t\u1eeb <strong>3 \u2013 7 ng\u00e0y<\/strong> l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb khi x\u00e1c nh\u1eadn y\u00eau c\u1ea7u.<\/li>\n<\/ul>\n<h2>5. Cam k\u1ebft c\u1ee7a Tru-Life<\/h2>\n<p>Tru-Life lu\u00f4n n\u1ed7 l\u1ef1c mang l\u1ea1i s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u1ea3i nghi\u1ec7m mua s\u1eafm an t\u00e2m cho m\u1ecdi kh\u00e1ch h\u00e0ng. M\u1ecdi y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 ho\u1eb7c ho\u00e0n ti\u1ec1n \u0111\u1ec1u \u0111\u01b0\u1ee3c x\u1eed l\u00fd nhanh ch\u00f3ng \u2013 minh b\u1ea1ch \u2013 \u0111\u00fang quy \u0111\u1ecbnh, \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i t\u1ed1i \u0111a cho ng\u01b0\u1eddi mua.<\/p>\n<p><strong>Th\u00f4ng tin li\u00ean h\u1ec7:<\/strong><\/p>\n<ul>\n<li><strong>\u0110\u1ecba ch\u1ec9<\/strong>: 356\/9 B\u1ea1ch \u0110\u1eb1ng, P.14, Q. B\u00ecnh Th\u1ea1nh, TP.HCM<\/li>\n<li><b>Hotline<\/b>: 0899 317 318<\/li>\n<li><strong>E-mail<\/strong>: info@tru-life.com.vn<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>T\u1ea1i Tru-Life, s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng lu\u00f4n \u0111\u01b0\u1ee3c \u0111\u1eb7t l\u00ean h\u00e0ng \u0111\u1ea7u. Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 v\u00e0 ho\u00e0n ti\u1ec1n \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng minh b\u1ea1ch, r\u00f5 r\u00e0ng, nh\u1eb1m \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng khi mua s\u1eafm c\u00e1c s\u1ea3n ph\u1ea9m th\u1ef1c ph\u1ea9m nh\u1eadp kh\u1ea9u ch\u1ea5t l\u01b0\u1ee3ng cao t\u1ea1i Tru-Life. 1. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i [&hellip;]<\/p>","protected":false},"author":1,"featured_media":58782,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[43094,43089],"tags":[],"class_list":["post-58186","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chinh-sach","category-tin-tuc"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 &amp; 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