{"id":58181,"date":"2025-11-04T12:14:03","date_gmt":"2025-11-04T05:14:03","guid":{"rendered":"https:\/\/tru-life.com.vn\/?p=58181"},"modified":"2025-12-04T16:15:48","modified_gmt":"2025-12-04T09:15:48","slug":"chinh-sach-van-chuyen-tru-life","status":"publish","type":"post","link":"https:\/\/tru-life.com.vn\/en\/chinh-sach-van-chuyen-tru-life\/","title":{"rendered":"Tru-Life Delivery Policy"},"content":{"rendered":"

1. Ph\u1ea1m vi \u00e1p d\u1ee5ng\u00a0<\/span><\/h2>\n

– Tru-Life cung c\u1ea5p d\u1ecbch v\u1ee5 giao h\u00e0ng tr\u00ean to\u00e0n qu\u1ed1c, bao g\u1ed3m t\u1ea5t c\u1ea3 c\u00e1c t\u1ec9nh th\u00e0nh Vi\u1ec7t Nam. <\/span>
\nCh\u00fang t\u00f4i lu\u00f4n n\u1ed7 l\u1ef1c mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m mua h\u00e0ng thu\u1eadn ti\u1ec7n nh\u1ea5t cho kh\u00e1ch h\u00e0ng th\u00f4ng qua \u0111\u1ed9i ng\u0169 giao h\u00e0ng chuy\u00ean nghi\u1ec7p v\u00e0 c\u00e1c \u0111\u1ed1i t\u00e1c v\u1eadn chuy\u1ec3n uy t\u00edn.\u00a0<\/span><\/p>\n

– Mi\u1ec5n ph\u00ed giao h\u00e0ng cho c\u00e1c \u0111\u01a1n h\u00e0ng c\u00f3 gi\u00e1 tr\u1ecb t\u1eeb 3.000.000 VN\u0110 tr\u1edf l\u00ean, trong ph\u1ea1m vi 5km n\u1ed9i th\u00e0nh TP. H\u1ed3 Ch\u00ed Minh (c\u0169).\u00a0<\/span><\/p>\n

– \u0110\u1ed1i v\u1edbi \u0111\u01a1n h\u00e0ng d\u01b0\u1edbi 3.000.000 VN\u0110 ho\u1eb7c ngo\u1ea1i ph\u1ea1m vi 5km, ph\u00ed v\u1eadn chuy\u1ec3n s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o c\u1ee5 th\u1ec3 khi nh\u00e2n vi\u00ean x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng.\u00a0<\/span><\/p>\n

2. Th\u1eddi gian giao v\u00e0 nh\u1eadn h\u00e0ng\u00a0<\/span><\/h2>\n

– C\u00e1c \u0111\u01a1n h\u00e0ng sau khi \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn v\u00e0 x\u1eed l\u00fd s\u1ebd \u0111\u01b0\u1ee3c giao trong v\u00f2ng 24 gi\u1edd (\u0111\u1ed1i v\u1edbi khu v\u1ef1c n\u1ed9i th\u00e0nh TP. H\u1ed3 Ch\u00ed Minh c\u0169) ho\u1eb7c theo ti\u1ebfn \u0111\u1ed9 th\u1ecfa thu\u1eadn trong h\u1ee3p \u0111\u1ed3ng.\u00a0<\/span><\/p>\n

– \u0110\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng \u1edf t\u1ec9nh, th\u1eddi gian giao h\u00e0ng d\u1ef1 ki\u1ebfn t\u1eeb 3 – 5 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb khi ho\u00e0n t\u1ea5t x\u00e1c nh\u1eadn \u0111\u01a1n.\u00a0<\/span><\/p>\n

– Th\u1eddi gian giao h\u00e0ng c\u00f3 th\u1ec3 thay \u0111\u1ed5i t\u00f9y thu\u1ed9c v\u00e0o \u0111i\u1ec1u ki\u1ec7n th\u1eddi ti\u1ebft, t\u00ecnh tr\u1ea1ng h\u00e0ng h\u00f3a ho\u1eb7c y\u1ebfu t\u1ed1 v\u1eadn chuy\u1ec3n, Tru-Life s\u1ebd th\u00f4ng b\u00e1o tr\u01b0\u1edbc cho qu\u00fd kh\u00e1ch n\u1ebfu c\u00f3 s\u1ef1 \u0111i\u1ec1u ch\u1ec9nh.\u00a0<\/span><\/p>\n

Th\u1eddi gian giao h\u00e0ng \u0111\u01b0\u1ee3c t\u00ednh t\u1eeb khi ho\u00e0n t\u1ea5t th\u1ee7 t\u1ee5c \u0111\u1eb7t h\u00e0ng \u0111\u1ebfn khi kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m.\u00a0<\/span><\/p>\n

3. H\u00ecnh th\u1ee9c giao h\u00e0ng:\u00a0<\/span><\/h2>\n

– Kh\u00e1ch h\u00e0ng n\u1ed9i th\u00e0nh \/ ngo\u1ea1i th\u00e0nh TP. H\u1ed3 Ch\u00ed Minh (c\u0169): Tru-Life s\u1eed d\u1ee5ng \u0111\u1ed9i ng\u0169 giao h\u00e0ng chuy\u00ean tr\u00e1ch.\u00a0<\/span><\/p>\n

– Kh\u00e1ch h\u00e0ng \u1edf c\u00e1c t\u1ec9nh th\u00e0nh kh\u00e1c: Giao h\u00e0ng th\u00f4ng qua \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n \u0111\u1ed1i t\u00e1c uy t\u00edn.\u00a0<\/span><\/p>\n

– Tr\u00e1ch nhi\u1ec7m trong qu\u00e1 tr\u00ecnh giao nh\u1eadn:\u00a0<\/span><\/p>\n

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    \u0110\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n c\u00f3 tr\u00e1ch nhi\u1ec7m cung c\u1ea5p ch\u1ee9ng t\u1eeb h\u00e0ng h\u00f3a trong su\u1ed1t qu\u00e1 tr\u00ecnh giao nh\u1eadn.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n

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      Tru-life ch\u1ecbu tr\u00e1ch nhi\u1ec7m chu\u1ea9n b\u1ecb \u0111\u1ea7y \u0111\u1ee7 ch\u1ee9ng t\u1eeb li\u00ean quan \u0111\u1ebfn h\u00e0ng h\u00f3a, cung c\u1ea5p cho \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n v\u00e0 ng\u01b0\u1eddi nh\u1eadn.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n

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        M\u1ecdi \u0111\u01a1n h\u00e0ng \u0111\u1ec1u \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3i, ni\u00eam phong c\u1ea9n th\u1eadn tr\u01b0\u1edbc khi v\u1eadn chuy\u1ec3n.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n

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          \u0110\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n ch\u1ec9 ch\u1ecbu tr\u00e1ch nhi\u1ec7m giao h\u00e0ng \u201cnguy\u00ean \u0111ai, nguy\u00ean ki\u1ec7n\u201d v\u00e0 cung c\u1ea5p phi\u1ebfu giao h\u00e0ng ghi r\u00f5:\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n

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            T\u00ean ng\u01b0\u1eddi nh\u1eadn\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n

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            • \n

              S\u1ed1 \u0111i\u1ec7n tho\u1ea1i, \u0111\u1ecba ch\u1ec9\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n

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              • \n

                T\u00ean v\u00e0 s\u1ed1 l\u01b0\u1ee3ng h\u00e0ng h\u00f3a.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n

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                • \n

                  Bao b\u00ec t\u1ea5t c\u1ea3 \u0111\u01a1n h\u00e0ng \u0111\u1ec1u hi\u1ec3n th\u1ecb \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin ng\u01b0\u1eddi nh\u1eadn.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n

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                    Tru-life g\u1eedi k\u00e8m phi\u1ebfu b\u00e1n h\u00e0ng ho\u1eb7c h\u00f3a \u0111\u01a1n \u0111i\u1ec7n t\u1eed qua email kh\u00e1ch h\u00e0ng cung c\u1ea5p sau khi x\u00e1c nh\u1eadn \u0111\u01a1n.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n

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                    • \n

                      H\u00f3a \u0111\u01a1n t\u00e0i ch\u00ednh \/ phi\u1ebfu b\u00e1n h\u00e0ng l\u00e0 c\u0103n c\u1ee9 x\u00e1c minh giao d\u1ecbch h\u1ee3p l\u1ec7 v\u00e0 h\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh x\u1eed l\u00fd khi\u1ebfu n\u1ea1i ho\u1eb7c \u0111\u1ed5i tr\u1ea3 (n\u1ebfu c\u00f3).\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n

                      4. Ch\u00ednh s\u00e1ch ki\u1ec3m h\u00e0ng\u00a0<\/span><\/h2>\n

                      Khi nh\u1eadn h\u00e0ng, qu\u00fd kh\u00e1ch c\u00f3 quy\u1ec1n y\u00eau c\u1ea7u nh\u00e2n vi\u00ean giao h\u00e0ng m\u1edf g\u00f3i ki\u1ec3m tra s\u1ea3n ph\u1ea9m tr\u01b0\u1edbc khi k\u00fd nh\u1eadn.\u00a0<\/span><\/p>\n

                      N\u1ebfu h\u00e0ng giao kh\u00f4ng \u0111\u00fang s\u1ea3n ph\u1ea9m ho\u1eb7c s\u1ed1 l\u01b0\u1ee3ng, qu\u00fd kh\u00e1ch c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i nh\u1eadn h\u00e0ng v\u00e0 kh\u00f4ng c\u1ea7n thanh to\u00e1n.\u00a0<\/span><\/p>\n

                      N\u1ebfu qu\u00fd kh\u00e1ch \u0111\u00e3 thanh to\u00e1n tr\u01b0\u1edbc, nh\u01b0ng s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u00fang nh\u01b0 \u0111\u01a1n \u0111\u1eb7t, Tru-life cam k\u1ebft:\u00a0<\/span><\/p>\n

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                        \u0110\u1ed5i s\u1ea3n ph\u1ea9m m\u1edbi \u0111\u00fang nh\u01b0 \u0111\u01a1n h\u00e0ng \u0111\u00e3 x\u00e1c nh\u1eadn.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n

                        \ud83d\udce9 Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p c\u1ea7n ho\u00e0n ti\u1ec1n ho\u1eb7c \u0111\u1ed5i h\u00e0ng, qu\u00fd kh\u00e1ch vui l\u00f2ng li\u00ean h\u1ec7 qua:\u00a0<\/span><\/p>\n

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                        • \n

                          Email: info@tru-life.com.vn\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n

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                          • \n

                            Hotline: 0902 81 6603\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n

                            Tru-life cam k\u1ebft x\u1eed l\u00fd nhanh ch\u00f3ng v\u00e0 minh b\u1ea1ch, \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i t\u1ed1t nh\u1ea5t cho kh\u00e1ch h\u00e0ng. <\/span><\/p>\n

                            <\/div>\n

                             <\/p>","protected":false},"excerpt":{"rendered":"

                            1. Ph\u1ea1m vi \u00e1p d\u1ee5ng\u00a0 – Tru-Life cung c\u1ea5p d\u1ecbch v\u1ee5 giao h\u00e0ng tr\u00ean to\u00e0n qu\u1ed1c, bao g\u1ed3m t\u1ea5t c\u1ea3 c\u00e1c t\u1ec9nh th\u00e0nh Vi\u1ec7t Nam. Ch\u00fang t\u00f4i lu\u00f4n n\u1ed7 l\u1ef1c mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m mua h\u00e0ng thu\u1eadn ti\u1ec7n nh\u1ea5t cho kh\u00e1ch h\u00e0ng th\u00f4ng qua \u0111\u1ed9i ng\u0169 giao h\u00e0ng chuy\u00ean nghi\u1ec7p v\u00e0 c\u00e1c \u0111\u1ed1i t\u00e1c v\u1eadn […]<\/p>","protected":false},"author":1,"featured_media":58184,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[43094,43089],"tags":[],"class_list":["post-58181","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chinh-sach","category-tin-tuc"],"acf":[],"yoast_head":"\nCh\u00ednh s\u00e1ch giao nh\u1eadn Tru-Life - Tru-Life<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tru-life.com.vn\/en\/chinh-sach-van-chuyen-tru-life\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/tru-life.com.vn\/en\/chinh-sach-van-chuyen-tru-life\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/tru-life.com.vn\/en\/chinh-sach-van-chuyen-tru-life\/\"},\"author\":{\"name\":\"Tru-life\",\"@id\":\"https:\/\/tru-life.com.vn\/en\/#\/schema\/person\/ff692e64c19bb4474897ae480dbe552e\"},\"headline\":\"Ch\u00ednh s\u00e1ch giao nh\u1eadn Tru-Life\",\"datePublished\":\"2025-11-04T05:14:03+00:00\",\"dateModified\":\"2025-12-04T09:15:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/tru-life.com.vn\/en\/chinh-sach-van-chuyen-tru-life\/\"},\"wordCount\":892,\"publisher\":{\"@id\":\"https:\/\/tru-life.com.vn\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/tru-life.com.vn\/en\/chinh-sach-van-chuyen-tru-life\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/tru-life.com.vn\/wp-content\/uploads\/2025\/11\/van-chuyen.webp\",\"articleSection\":[\"Ch\u00ednh s\u00e1ch\",\"Tin t\u1ee9c\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/tru-life.com.vn\/en\/chinh-sach-van-chuyen-tru-life\/\",\"url\":\"https:\/\/tru-life.com.vn\/en\/chinh-sach-van-chuyen-tru-life\/\",\"name\":\"Ch\u00ednh s\u00e1ch giao nh\u1eadn Tru-Life - 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