{"id":58168,"date":"2025-11-04T11:47:25","date_gmt":"2025-11-04T04:47:25","guid":{"rendered":"https:\/\/tru-life.com.vn\/?p=58168"},"modified":"2025-12-22T10:03:13","modified_gmt":"2025-12-22T03:03:13","slug":"chinh-sach-mua-hang-tru-life-viet-nam","status":"publish","type":"post","link":"https:\/\/tru-life.com.vn\/en\/chinh-sach-mua-hang-tru-life-viet-nam\/","title":{"rendered":"Tru-Life Purchase Policy"},"content":{"rendered":"<h2 dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 16pt;\">1. H\u00ecnh th\u1ee9c \u0111\u1eb7t h\u00e0ng\u00a0<\/span><\/h2>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 12pt;\">Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u1eb7t h\u00e0ng th\u00f4ng qua c\u00e1c k\u00eanh sau:\u00a0<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">\u0110\u1eb7t h\u00e0ng tr\u1ef1c ti\u1ebfp tr\u00ean website: https:\/\/tru-life.com.vn\/\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">\u0110\u1eb7t h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i: 0902.81.6603\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">\u0110\u1eb7t h\u00e0ng qua fanpage: https:\/\/www.facebook.com\/TruLife.VietNam.Headoffice\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 12pt;\">Sau khi ti\u1ebfp nh\u1eadn \u0111\u01a1n h\u00e0ng, \u0111\u1ed9i ng\u0169 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a Tru-Life s\u1ebd li\u00ean h\u1ec7 \u0111\u1ec3 x\u00e1c nh\u1eadn th\u00f4ng tin v\u00e0 t\u01b0 v\u1ea5n chi ti\u1ebft tr\u01b0\u1edbc khi giao h\u00e0ng.\u00a0<\/span><\/p>\n<h2 dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 16pt;\">2. Quy tr\u00ecnh \u0111\u1eb7t h\u00e0ng\u00a0<\/span><\/h2>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">L\u1ef1a ch\u1ecdn s\u1ea3n ph\u1ea9m: <\/span><br \/>\n<span style=\"background-color: transparent; font-size: 12pt;\">Kh\u00e1ch h\u00e0ng truy c\u1eadp website, ch\u1ecdn s\u1ea3n ph\u1ea9m c\u1ea7n mua, th\u00eam v\u00e0o gi\u1ecf h\u00e0ng v\u00e0 ti\u1ebfn h\u00e0nh thanh to\u00e1n.\u00a0<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">Nh\u1eadp th\u00f4ng tin nh\u1eadn h\u00e0ng: <\/span><br \/>\n<span style=\"background-color: transparent; font-size: 12pt;\">Cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 H\u1ecd t\u00ean, S\u1ed1 \u0111i\u1ec7n tho\u1ea1i, \u0110\u1ecba ch\u1ec9 nh\u1eadn h\u00e0ng, Ghi ch\u00fa (n\u1ebfu c\u00f3).\u00a0<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">X\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng: <\/span><br \/>\n<span style=\"background-color: transparent; font-size: 12pt;\">Tru-life s\u1ebd li\u00ean h\u1ec7 qua \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c email \u0111\u1ec3 x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng, th\u1eddi gian giao h\u00e0ng, ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n.\u00a0<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">Thanh to\u00e1n: <\/span><br \/>\n<span style=\"background-color: transparent; font-size: 12pt;\">Qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 thanh to\u00e1n khi nh\u1eadn h\u00e0ng (COD) ho\u1eb7c chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng theo h\u01b0\u1edbng d\u1eabn c\u1ee7a nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n.\u00a0<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">Giao h\u00e0ng &amp; nh\u1eadn h\u00e0ng: <\/span><br \/>\n<span style=\"background-color: transparent; font-size: 12pt;\">\u0110\u01a1n h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c giao theo Ch\u00ednh s\u00e1ch giao nh\u1eadn h\u00e0ng c\u1ee7a Tru-life, \u0111\u1ea3m b\u1ea3o h\u00e0ng h\u00f3a c\u00f2n nguy\u00ean v\u1eb9n, \u0111\u00fang s\u1ed1 l\u01b0\u1ee3ng v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng cam k\u1ebft.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<h2 dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 16pt;\">3. Thay \u0111\u1ed5i ho\u1eb7c h\u1ee7y \u0111\u01a1n h\u00e0ng\u00a0<\/span><\/h2>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">Qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 y\u00eau c\u1ea7u thay \u0111\u1ed5i ho\u1eb7c h\u1ee7y \u0111\u01a1n h\u00e0ng tr\u01b0\u1edbc khi h\u00e0ng \u0111\u01b0\u1ee3c giao \u0111i b\u1eb1ng c\u00e1ch li\u00ean h\u1ec7 qua hotline 0902.81.6603 ho\u1eb7c email info@tru-life.com.vn.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">Tru-life s\u1ebd h\u1ed7 tr\u1ee3 \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c h\u1ee7y \u0111\u01a1n mi\u1ec5n ph\u00ed n\u1ebfu h\u00e0ng ch\u01b0a \u0111\u01b0\u1ee3c xu\u1ea5t kho.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">Tr\u01b0\u1eddng h\u1ee3p h\u00e0ng \u0111\u00e3 giao cho \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n, vi\u1ec7c thay \u0111\u1ed5i ho\u1eb7c h\u1ee7y \u0111\u01a1n s\u1ebd \u0111\u01b0\u1ee3c xem x\u00e9t t\u00f9y theo t\u00ecnh h\u00ecnh th\u1ef1c t\u1ebf v\u00e0 chi ph\u00ed ph\u00e1t sinh (n\u1ebfu c\u00f3).\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<h2 dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 16pt;\">4. T\u1eeb ch\u1ed1i \u0111\u01a1n h\u00e0ng\u00a0<\/span><\/h2>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 12pt;\">Tru-life c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i ho\u1eb7c h\u1ee7y \u0111\u01a1n h\u00e0ng trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:\u00a0<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">S\u1ea3n ph\u1ea9m \u0111\u00e3 h\u1ebft h\u00e0ng ho\u1eb7c ng\u1eebng kinh doanh.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">Kh\u00e1ch h\u00e0ng cung c\u1ea5p th\u00f4ng tin kh\u00f4ng ch\u00ednh x\u00e1c ho\u1eb7c kh\u00f4ng th\u1ec3 li\u00ean h\u1ec7 x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">Giao d\u1ecbch c\u00f3 d\u1ea5u hi\u1ec7u gian l\u1eadn ho\u1eb7c vi ph\u1ea1m ch\u00ednh s\u00e1ch c\u1ee7a Tru-life.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 12pt;\">Tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng \u0111\u00e3 thanh to\u00e1n, Tru-life s\u1ebd ho\u00e0n ti\u1ec1n 100% trong v\u00f2ng 03 ng\u00e0y l\u00e0m vi\u1ec7c.\u00a0<\/span><\/p>\n<h2 dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 16pt;\">5. Gi\u00e1 s\u1ea3n ph\u1ea9m v\u00e0 h\u00f3a \u0111\u01a1n\u00a0<\/span><\/h2>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">Gi\u00e1 hi\u1ec3n th\u1ecb tr\u00ean website l\u00e0 gi\u00e1 \u0111\u00e3 bao g\u1ed3m thu\u1ebf VAT (n\u1ebfu c\u00f3), ch\u01b0a bao g\u1ed3m ph\u00ed v\u1eadn chuy\u1ec3n.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">Tru-life cam k\u1ebft cung c\u1ea5p h\u00f3a \u0111\u01a1n \u0111i\u1ec7n t\u1eed h\u1ee3p l\u1ec7 cho m\u1ecdi \u0111\u01a1n h\u00e0ng.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">Trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 s\u1ef1 ch\u00eanh l\u1ec7ch gi\u00e1 do l\u1ed7i h\u1ec7 th\u1ed1ng ho\u1eb7c nh\u1eadp li\u1ec7u, Tru-life s\u1ebd th\u00f4ng b\u00e1o v\u00e0 x\u00e1c nh\u1eadn l\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc khi x\u1eed l\u00fd \u0111\u01a1n.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<h2 dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 16pt;\">6. Tr\u00e1ch nhi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng khi \u0111\u1eb7t h\u00e0ng\u00a0<\/span><\/h2>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 12pt;\">Khi \u0111\u1eb7t h\u00e0ng tr\u00ean website Tru-life.com.vn, Qu\u00fd kh\u00e1ch vui l\u00f2ng:\u00a0<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">Cung c\u1ea5p th\u00f4ng tin ch\u00ednh x\u00e1c, \u0111\u1ea7y \u0111\u1ee7 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o giao h\u00e0ng \u0111\u00fang th\u1eddi gian.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">Ki\u1ec3m tra k\u1ef9 th\u00f4ng tin s\u1ea3n ph\u1ea9m, gi\u00e1 b\u00e1n v\u00e0 \u0111i\u1ec1u ki\u1ec7n v\u1eadn chuy\u1ec3n tr\u01b0\u1edbc khi x\u00e1c nh\u1eadn \u0111\u01a1n.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">Thanh to\u00e1n \u0111\u00fang th\u1eddi h\u1ea1n v\u00e0 gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng theo th\u1ecfa thu\u1eadn.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<h2 dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 16pt;\">7. H\u1ed7 tr\u1ee3 v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i\u00a0<\/span><\/h2>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 12pt;\">Trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 th\u1eafc m\u1eafc ho\u1eb7c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh li\u00ean quan \u0111\u1ebfn \u0111\u01a1n h\u00e0ng, Qu\u00fd kh\u00e1ch vui l\u00f2ng li\u00ean h\u1ec7: <\/span><br \/>\n<span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 12pt;\">\ud83d\udcde Hotline: 0902.81.6603 <\/span><br \/>\n<span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 12pt;\">\ud83d\udce7 Email: info@tru-life.com.vn <\/span><br \/>\n<span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 12pt;\">Tru-Life cam k\u1ebft ph\u1ea3n h\u1ed3i v\u00e0 gi\u1ea3i quy\u1ebft m\u1ecdi y\u00eau c\u1ea7u trong v\u00f2ng 24 &#8211; 72 gi\u1edd l\u00e0m vi\u1ec7c.\u00a0<\/span><\/p>\n<h2 dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 16pt;\">8. Cam k\u1ebft c\u1ee7a Tru-life\u00a0<\/span><\/h2>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 12pt;\">Tru-Life lu\u00f4n \u0111\u1eb7t tr\u1ea3i nghi\u1ec7m v\u00e0 quy\u1ec1n l\u1ee3i kh\u00e1ch h\u00e0ng l\u00ean h\u00e0ng \u0111\u1ea7u, cam k\u1ebft:\u00a0<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">S\u1ea3n ph\u1ea9m \u0111\u00fang ch\u1ea5t l\u01b0\u1ee3ng, ngu\u1ed3n g\u1ed1c r\u00f5 r\u00e0ng, b\u1ea3o qu\u1ea3n \u0111\u00fang quy c\u00e1ch.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">Giao h\u00e0ng \u0111\u00fang th\u1eddi gian, \u0111\u1ea7y \u0111\u1ee7 ch\u1ee9ng t\u1eeb v\u00e0 h\u00f3a \u0111\u01a1n h\u1ee3p l\u1ec7.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"background-color: transparent; font-size: 12pt;\">D\u1ecbch v\u1ee5 t\u01b0 v\u1ea5n, ch\u0103m s\u00f3c chuy\u00ean nghi\u1ec7p v\u00e0 t\u1eadn t\u00e2m.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: arial,sans-serif; font-size: 12pt;\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>1. H\u00ecnh th\u1ee9c \u0111\u1eb7t h\u00e0ng\u00a0 Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u1eb7t h\u00e0ng th\u00f4ng qua c\u00e1c k\u00eanh sau:\u00a0 \u0110\u1eb7t h\u00e0ng tr\u1ef1c ti\u1ebfp tr\u00ean website: https:\/\/tru-life.com.vn\/\u00a0 \u0110\u1eb7t h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i: 0902.81.6603\u00a0 \u0110\u1eb7t h\u00e0ng qua fanpage: https:\/\/www.facebook.com\/TruLife.VietNam.Headoffice\u00a0 Sau khi ti\u1ebfp nh\u1eadn \u0111\u01a1n h\u00e0ng, \u0111\u1ed9i ng\u0169 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a Tru-Life s\u1ebd li\u00ean h\u1ec7 \u0111\u1ec3 x\u00e1c nh\u1eadn th\u00f4ng [&hellip;]<\/p>","protected":false},"author":1,"featured_media":616,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[43094,43089],"tags":[],"class_list":["post-58168","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chinh-sach","category-tin-tuc"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - 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